In this role, you will be responsible for the continuous oversight of live traffic data tools, Closed Circuit Television (CCTV) systems, scanners, CB radios, and 800 MHz radios. You will handle all incoming calls to the Traffic Management Center (TMC) and the Road Condition Reporting System (RCRS), ensuring timely responses. Additionally, you will input events into the RCRS and operate all Intelligent Transportation System (ITS) equipment while maintaining a daily log of TMC communications. It is crucial to notify the Pennsylvania State Police (PSP) regarding abandoned vehicles that pose a risk to public safety and could hinder emergency response access. You will also be tasked with activating various message boards and AMBER Alert devices promptly upon receiving notifications from the PSP. Monitoring construction activities is essential for providing accurate detour and diversion information, and you will coordinate communications regarding traffic incidents with the PSP, 911, the Pennsylvania Emergency Management Agency (PEMA), and other relevant public traffic agencies. Furthermore, you will monitor field equipment for any failures, report issues, and assist in the timely repair or replacement of malfunctioning equipment. All communications to and from the Traffic Management Center must be recorded and logged meticulously. Availability is required 24/7 for ITS responsibilities during incidents or events, unless relieved by a supervisor or another operator. Participation in relevant National Incident Management System (NIMS) training for PennDOT is also expected, along with the performance of other related duties as necessary.
Interested in learning more? Additional details regarding this position can be found in the position description .
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QUALIFICATIONS
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