Regional traffic management center operator Job at Commonwealth of Pennsylvania, Pennsylvania

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  • Commonwealth of Pennsylvania
  • Pennsylvania

Job Description

The Department of Transportation is on the lookout for a qualified individual to take on the role of Regional Traffic Management Center Operator. This position encompasses a diverse range of responsibilities focused on traffic oversight and management within the Traffic Management Center. Key tasks include coordinating Intelligent Transportation Systems (ITS), implementing incident management strategies, and facilitating effective communication. The operator will also be responsible for monitoring traffic through closed-circuit television feeds, initiating incident management protocols, and managing ITS content and communications. Additionally, the role involves testing and maintaining essential equipment to ensure optimal functionality.

Do not miss the opportunity to apply today!

 

In this role, you will be responsible for the continuous oversight of live traffic data tools, Closed Circuit Television (CCTV) systems, scanners, CB radios, and 800 MHz radios. You will handle all incoming calls to the Traffic Management Center (TMC) and the Road Condition Reporting System (RCRS), ensuring timely responses. Additionally, you will input events into the RCRS and operate all Intelligent Transportation System (ITS) equipment while maintaining a daily log of TMC communications. It is crucial to notify the Pennsylvania State Police (PSP) regarding abandoned vehicles that pose a risk to public safety and could hinder emergency response access. You will also be tasked with activating various message boards and AMBER Alert devices promptly upon receiving notifications from the PSP. Monitoring construction activities is essential for providing accurate detour and diversion information, and you will coordinate communications regarding traffic incidents with the PSP, 911, the Pennsylvania Emergency Management Agency (PEMA), and other relevant public traffic agencies. Furthermore, you will monitor field equipment for any failures, report issues, and assist in the timely repair or replacement of malfunctioning equipment. All communications to and from the Traffic Management Center must be recorded and logged meticulously. Availability is required 24/7 for ITS responsibilities during incidents or events, unless relieved by a supervisor or another operator. Participation in relevant National Incident Management System (NIMS) training for PennDOT is also expected, along with the performance of other related duties as necessary.



Interested in learning more? Additional details regarding this position can be found in the  position description .



Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 10:00 AM to 6:00 PM, Monday - Friday, with 30-minute lunch. 
  • Telework:  You may have the opportunity to work from home (telework) part-time, upon completion of probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Dunmore.
  • Salary:   In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.


Other Requirements:

  • This particular position requires possession of a valid Class C Driver's License.
  • You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency. 
  • You must be able to perform essential job functions.
How to Apply: 

  • Resumes, cover letters, and similar documents will not   be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 


Veterans: 
  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at  ra-cs-vetpreference@pa.gov .


Telecommunications Relay Service (TRS): 

  • 711 (hearing and speech disabilities or other individuals).
 
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

 
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.  
  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

Job Tags

Remote job, Full time, Part time, Local area, Monday to Friday,

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